Shipping policy

Orders are prepared within 1 to 3 business days and shipped from China by CJ Dropshipping, with tracking.

The estimated delivery time in Canada is 4 to 7 business days, unless otherwise indicated on the product page. Shipping is free on orders of $100 or more.

You will receive a tracking number by email when your order ships.

As products are shipped from abroad, customs duties and import taxes may be added on delivery; they are the customer's responsibility and are not included in our prices.

If a parcel cannot be delivered (wrong address, unclaimed parcel), return and reshipping fees may apply.

If your order has not arrived within 30 days of the delivery date indicated at the time of purchase, write to us at boutique@valicube.ca — you can cancel and get a full refund in accordance with the Consumer Protection Act of Québec.